Terms of Service
Effective Date: July 23, 2025
1. Acceptance of Terms
By installing, accessing, or using Ask AI (also known as "Ask AI Assistant") Chrome extension and related services (the "Service"), you agree to these Terms of Service ("Terms"). If you do not agree, do not install or use the Service. You must be at least 13 years old (or the age of digital consent in your jurisdiction) to create an account.
2. Changes to Terms
We may update these Terms at any time. Material changes will be announced via email, extension notification, or website notice at least 30 days before they take effect. Your continued use after the effective date constitutes acceptance.
3. Account Registration
You agree to provide accurate, current information and to safeguard your login credentials. Notify us immediately at askai.assistant.help@gmail.com of any unauthorized use.
4. Chrome Extension Installation & Use
By installing our Chrome extension, you grant permission for the extension to:
- Access the active tab when you explicitly activate the extension
- Store preferences and authentication data locally in your browser
- Communicate with our servers to process AI requests
- Display notifications related to the service
The extension only accesses webpage content when you explicitly use its features.
5. Subscriptions, Billing & Auto‑Renewal
- Plans. Free Tier (limited features); Premium Monthly – $9.99 USD/mo; Premium Annual – $99.99 USD/yr.
- Payments are processed by our payment processor; we never store full card details.
- Paid plans renew automatically until cancelled through your account settings or payment processor portal.
- Refunds: 30 days from purchase for annual plans, 7 days for monthly plans.
- Free tier users may have usage limits, rate limiting, or reduced features.
6. AI Service Usage & Fair Use Policy
Our Service provides AI-powered assistance through integration with third-party AI providers. You acknowledge that:
- AI responses may not always be accurate, complete, or appropriate
- You are responsible for verifying and evaluating AI-generated content
- We do not store the content of your queries or AI responses
- Usage is subject to our fair use policy described below
Fair Use Policy
Pro subscribers receive unlimited AI queries under our fair use policy, which is designed to ensure service quality for all users while preventing abuse:
- Reasonable Usage: Fair use allows for generous personal or professional usage. Our systems monitor for usage patterns that significantly exceed normal use (approximately 4,000+ conversations per month).
- Prohibited Activities: Automated queries, bulk processing, commercial resale of access, sharing accounts, or any usage designed to circumvent individual personal use.
- Service Protection: We reserve the right to implement rate limiting, temporary restrictions, or account suspension for usage that impacts service performance or violates fair use.
- Good Faith Standard: We apply fair use policies reasonably and will work with users who have legitimate high-usage needs. Contact us if you have questions about your usage patterns.
Note: The vast majority of users will never approach fair use limits during normal operation.
7. License & Intellectual Property
We grant you a limited, non‑exclusive license to use the Service for personal or professional purposes. All extension code, branding, and proprietary technology remain our property or that of our licensors.
8. User Content & Data
Any account information, settings, or feedback you provide remains yours, but you grant us a worldwide, royalty‑free license to use it in connection with operating and improving the Service.
9. Prohibited Conduct
- No sharing of account credentials or circumventing usage limits
- No reverse engineering, decompiling, or extracting the extension code
- No using the service for illegal, harmful, or malicious purposes
- No attempts to overwhelm or abuse our AI services
- No violating the terms of service of underlying AI providers
- No using the service to generate inappropriate, harmful, or illegal content
10. Third‑Party Services
The Service integrates with payment processors, AI service providers, hosting services, and the Chrome Web Store. Their separate terms and privacy policies apply to their respective services.
11. Service Availability
We strive to maintain service availability but do not guarantee uninterrupted access. The service may be temporarily unavailable due to maintenance, updates, or factors beyond our control, including third-party AI service outages.
12. Termination
We may suspend or terminate your access for any breach of these Terms. You may terminate your account at any time by uninstalling the extension and canceling your subscription. Sections 7, 13–18 survive termination.
13. Disclaimer of Warranties
The service is provided "as is" and "as available." We disclaim all implied warranties, including merchantability, fitness for a particular purpose, and non‑infringement. AI responses are not guaranteed to be accurate or suitable for any particular use.
14. Limitation of Liability
To the fullest extent permitted by law, our total liability will not exceed the greater of (a) US $100 or (b) amounts paid by you in the 12 months prior to the claim. We are not liable for indirect, consequential, or special damages, including any damages arising from AI-generated content.
15. Indemnification
You agree to defend and indemnify us from any claims arising out of your misuse of the Service, violation of these Terms, or your use of AI-generated content.
16. Governing Law & Dispute Resolution
These Terms are governed by the laws of the State of California, U.S.A.without regard to conflict-of-law rules. You and we agree that the exclusive venue for any dispute shall be the state or federal courts located in San Francisco, California, and you waive any objection to personal jurisdiction in those courts.
17. Export & Sanctions Compliance
You certify you are not located in a U.S.‑embargoed country or on a U.S. sanctions list, and will comply with all applicable export control laws.
18. Assignment
You may not assign your rights under these Terms without prior written consent; we may assign our rights as part of a business transfer or sale.